Making Your Mobile Devices Safe From Cyberattacks: The 9 Best Practices

The reality is, mobile devices are less safe than desktop computers. Boosting security on such devices is essential if you use them in business. 

Technological breakthroughs have streamlined your operations in several ways. Primarily, you can now use mobile devices to make your communication and data sharing more convenient.

But this technological advancement also means that information on your team members’ mobile devices is no longer limited to just phone numbers and contacts. They now contain much more significant data, such as emails, passwords, and other account details.

That’s why here at “Callow and Company” we believe in keeping those mobile devices secure is key to shielding your reputation and minimizing the risk of losing money.

Unfortunately, the protection of tablets and smartphones against cyberattacks isn’t as robust as that of desktops and laptops. Anti-malware applications may be present, but they’re not as powerful as their computer counterparts. In addition, many devices don’t support certain measures and applications that companies develop to enhance business security.

Fortunately, you can still implement robust safety measures to protect your smartphones and tablets.

This article will cover the nine best practices in improving cybersecurity on mobile devices.

THE NINE PRACTICES

PRACTICE #1 – ESTABLISH A SOUND SECURITY POLICY

Before issuing tablets or smartphones to your teams, create an effective usage policy. Define rules about acceptable use and determine the penalties for violating them.

Your employees must be aware of the security risks and measures that can help them reduce the risks. They should know that they are the first line of defense against cybercrime.

Furthermore, be sure to develop a BYOD (Bring Your Own Device) policy if you permit your team to use a personal device for business. Your company policy can include the following:

  • Requirements for the installation and remote software wiping on any personal device that stores or accesses company data
  • Employee training and education on safeguarding company information when using wireless networks on their mobile devices
  • Data protection methods that include automatic locking or other security measures applicable after long inactivity periods
  • Protocols for lost and stolen devices
  • The use of security software and antivirus platforms
  • Backup requirements

PRACTICE #2 – ENSURE THE OPERATING SYSTEM IS UP TO DATE

Updating Android and iOS operating systems improves overall user experience, but their most significant role is in addressing security vulnerabilities.

Therefore, install updates as soon as the developer rolls them out to reduce exposure to cybersecurity threats. Delaying it may give criminals enough time to attack your weaknesses and take advantage of outdated operating systems.

 

PRACTICE #3 – ENABLE PASSWORD PROTECTION

A complex password or PIN can help prevent cybercriminals from accessing mobile devices. Besides using alphanumeric combinations, you can also use facial or fingerprint recognition, depending on what suits your employees.

If you opt for digits and letters, don’t share the combination with people outside your company. On top of that, be sure that your staff doesn’t store them on their phones. Unmarked folders and physical wallets are a much safer option.

PRACTICE #4 – INSTALL BUSINESS PROGRAMS ONLY

Lenient download policies can allow your team members to install non-business apps. Downloading such apps might seem harmless, but they are also infamous for their harmful advertising codes and many other threats.

To mitigate this risk, tell your employees they can only download and use apps necessary for their roles.

PRACTICE #5 – AVOID PUBLIC WI-FI CONNECTIONS

Your team may need to use public Wi-Fi networks in emergencies to send crucial emails or schedule a meeting. However, connecting to such networks can expose confidential company information to cybercriminals using the same network.

The easiest way to minimize this risk is to provide a high-quality internet plan that features roaming services for your remote workers.

But if there’s no way to avoid public Wi-Fi connections, a reputable virtual private network (VPN) or secure global network (SGN) may do the trick. It can help shield your data by creating direct, secure links from your location to the intended website.

PRACTICE #6 – LEVERAGE PHONE TRACKING

Losing company-issued mobile devices is unfortunate, but it’s not the end of the world.

Enabling Android Phone Tracker, Find My Phone on iOS, or other device-tracking software can help locate your lost smartphones. Some programs also enable you to remove data on your stolen devices remotely.

Installing these apps takes a couple of minutes and gives you much-needed peace of mind. With it, even if your staff loses their mobile device, cybercriminals are less likely to get their hands on the content.

PRACTICE #7 – INCORPORATE MDM (MOBILE DEVICE MANAGEMENT SOFTWARE)

For even more security, you may want to integrate with reliable MDM. It’s an excellent way to separate personal and business information while allowing your team members to set up robust security measures on their devices.

In most cases, cloud-based software is the most affordable, flexible, and manageable type of MDM. Many platforms let you check out device information, update and manage apps, configure your devices, create usage restrictions, and remove content remotely.

If possible, implement MDM software that enforces security measures across all devices. As previously mentioned, this can include data encryption, strong passwords, and setting up containers to separate personal information from enterprise data.

PRACTICE #8 – SCREEN MESSAGES CAREFULLY

Cybercriminals frequently employ SMS phishing to trick your team into clicking dangerous links. They pose as someone credible, asking your staff to share confidential information.

If your employees encounter such messages, they should delete them or alert the IT department. here at “Callow and Company” we recommend avoiding opening the SMS and blocking the sender.

PRACTICE #9 – BLOCKING AND WHITELISTING

Many threats can compromise your company due to employee errors. For example, a team member may not realize they’re downloading a malicious app that allows thieves to steal data from their mobile devices.

Blocking and whitelisting can enable you to protect your employees from these risks by determining which sites and apps are safe.

On one hand, blocking certain applications can give your IT department peace of mind and alert them when someone tries to access those applications.

On the other hand, whitelists can work great for highlighting the tools your team should prioritize over social media and games.

DON’T DROP YOUR GUARD

Securing your desktop computers and laptops only is a disaster waiting to happen.

Your employees may still use their mobile devices to send emails and share sensitive information. That’s why shielding them from cybercriminals should be your top priority.

So, develop a strict usage policy and follow other recommended practices to make your team’s smartphones and tablets virtually impervious to data theft. We recommend these practices to our customers in the Dallas, Ft. Worth area.

Get in touch with us today for even more cybersecurity tips. We can schedule a non-salesy chat to help you identify and address any potential security risks.

The article was used with permission from The Technology Press.

Sextortion Bitcoin scam

Popular Scam Makes 2020 Return

Another aggravating email that is making its rounds. You get an email which may include recent pictures of places or people you were with. It then goes on to tell you that if you don’t pay a certain amount by a certain day these (and other pictures) will be uploaded to porn websites and be emailed to all your contacts to harm your credibility. But if you act fast and pay $$ to a certain bitcoin account by creating another email address and sending $, you will be spared the embarrassment.

Several Different Flavors

This same scam may come in different subjects. Breached password, etc. Here’s a sample of what it may look like:

I am well aware [REDACTED] is your pass words. Lets get right to point. Neither anyone has paid me to investigate you. You may not know me and you are probably thinking why you’re getting this e-mail? 

actually, i installed a software on the adult videos (pornographic material) web-site and do you know what, you visited this website to have fun (you know what i mean). While you were viewing videos, your web browser began working as a Remote Desktop that has a keylogger which gave me accessibility to your display and also cam. Just after that, my software gathered every one of your contacts from your Messenger, Facebook, as well as email . after that i created a double video. 1st part displays the video you were viewing (you’ve got a nice taste haha), and next part shows the recording of your cam, yeah its you. 

You have not one but two choices. Shall we read up on these options in aspects: 

First alternative is to just ignore this message. in such a case, i am going to send out your actual video to every single one of your personal contacts and think regarding the awkwardness you will definitely get. and definitely if you happen to be in a loving relationship, how it would affect? 

Number 2 solution is to pay me $889. Lets name it as a donation. in this situation, i most certainly will asap remove your video footage. You could carry on daily life like this never occurred and you surely will never hear back again from me.

You’ll make the payment through Bi‌tco‌in (if you don’t know this, search for ‘how to buy b‌itcoi‌n’ in Google). 

B‌T‌C‌ ad‌dre‌ss to send to: [REDACTED]

[CaSe sensitive, copy & paste it] 

if you are wondering about going to the law enforcement officials, well, this message can not be traced back to me. I have dealt with my actions. i am also not attempting to demand a huge amount, i would like to be compensated. within this%} emaiQUNdkpeC [SIC] if i do not receive the ‌bi‌tco‌in‌, i will send your video recording to all of your contacts including family members, coworkers, and so forth. Having said that, if i receive the payment, i will erase the recording immediately. If you really want proof, reply Yup then i will send out your video to your 9 friends. This is a non-negotiable offer, so don’t waste mine time and yours by replying to this e mail.

Very Sneaky

These people pray on you getting upset, excited, and then paying them money. Instead of an actual threat, they make one up to make money. People have even died because of scams like this. Please share this email with anyone that has an email account. This may save a life.

How did they get any of my information?

As we see in the news, many data breaches have occurred in places we do business (Target, Equifax, etc.) and these cowards use that information, locate our social media accounts, gather information, then use it in this scam to get money.

What can I do?

If you receive an email like this, report it if you can. Otherwise, just delete it. It’s a scam. If you need help and want some resources to help better protect your network, email and company infrastructure give me a call I offer flat rate pricing that can not only save you some IT dollars, but help from these scam emails getting to your inbox.

 

 

 

We all have one, I’ll show you mine

Much like opinions or certain body parts

In today’s modern infrastructure we all have a router, let’s see what we can find out.

Backstory

I’m always thinking of ways to keep ransomware away from my customers and while I was pondering this article I thought why not ask my router some questions. Since that’s the first place our outside internet connection comes from.

The Interview

ME:
Hey, Router what do you do for me?
ROUTER: I take your single internet connection and share it among your devices so everyone can have internet access. router
ME:
Since you’re my first link to the outside world why don’t you do more to protect me? Wouldn’t that make sense and save me from having a million things about security to remember?
ROUTER: That does sound logical, but I’ve been a loyal member of your infrastructure for years. Remember? I was there back in 2015 when the power was out. I was lonely, but when it was over, I was there. How about in 2013 when we first met? You were so happy to have WiFi and me an “all-in-one router”, we loved each other. Router
ME:
Sure, I remember some good times. But, criminals have gotten smarter and I must have modern protection to keep up with modern threats, so how about protecting me better?
ROUTER: I’m doing my best here, it’s not easy keeping a steady flow, keeping the data conversations going to the right device. You don’t need anything else, we’re family. Router
ME:
Let’s face it, you don’t have the right skills. I need a modern solution to keep up with modern threats.
ROUTER:  Could we Talk about something else, I really don’t understand what you’re talking about. Besides, I have other things to do right now. Router

Even the router agrees, it cannot protect us in the modern workplace. We need much better protection.

So, I researched. Here’s the thought process…

My considerations:

  • Easy to manage
  • Provides immediate protection
  • Provides ongoing protection
  • Is easy for customers to obtain, and has a great ROI
Product Comparison
Comparison List (click to download)

My choice

I chose WatchGuard because they not only check all the boxes but allow customers to obtain the device and pay monthly for service protection and subscription. This allows customers to get the right device at a reduced cost that could otherwise be cost-prohibitive. Plus, ongoing protection is included (one of the most important parts of ongoing protection). Skip keeping the subscription active and that could leave you inadvertently unprotected.

Besides, WatchGuard devices come in a variety of solutions. This means a device can be uniquely configured specifically for customers’ network needs.

WatchGuard Products
WatchGuard Products

Layers of protection

We need Unified Threat Management for modern threats and layered protection. My job is offering the best solutions for keeping your business continuity protected.

Call me and let’s replace your router with a firewall

Want more information? Give me a call. I’m always happy to help. 972.571.4808