We all have one, I’ll show you mine

Much like opinions or certain body parts

In today’s modern infrastructure we all have a router, let’s see what we can find out.

Backstory

I’m always thinking of ways to keep ransomware away from my customers and while I was pondering this article I thought why not ask my router some questions. Since that’s the first place our outside internet connection comes from.

The Interview

ME:
Hey, Router what do you do for me?
ROUTER: I take your single internet connection and share it among your devices so everyone can have internet access. router
ME:
Since you’re my first link to the outside world why don’t you do more to protect me? Wouldn’t that make sense and save me from having a million things about security to remember?
ROUTER: That does sound logical, but I’ve been a loyal member of your infrastructure for years. Remember? I was there back in 2015 when the power was out. I was lonely, but when it was over, I was there. How about in 2013 when we first met? You were so happy to have WiFi and me an “all-in-one router”, we loved each other. Router
ME:
Sure, I remember some good times. But, criminals have gotten smarter and I must have modern protection to keep up with modern threats, so how about protecting me better?
ROUTER: I’m doing my best here, it’s not easy keeping a steady flow, keeping the data conversations going to the right device. You don’t need anything else, we’re family. Router
ME:
Let’s face it, you don’t have the right skills. I need a modern solution to keep up with modern threats.
ROUTER:  Could we Talk about something else, I really don’t understand what you’re talking about. Besides, I have other things to do right now. Router

Even the router agrees, it cannot protect us in the modern workplace. We need much better protection.

So, I researched. Here’s the thought process…

My considerations:

  • Easy to manage
  • Provides immediate protection
  • Provides ongoing protection
  • Is easy for customers to obtain, and has a great ROI
Product Comparison
Comparison List (click to download)

My choice

I chose WatchGuard because they not only check all the boxes but allow customers to obtain the device and pay monthly for service protection and subscription. This allows customers to get the right device at a reduced cost that could otherwise be cost-prohibitive. Plus, ongoing protection is included (one of the most important parts of ongoing protection). Skip keeping the subscription active and that could leave you inadvertently unprotected.

Besides, WatchGuard devices come in a variety of solutions. This means a device can be uniquely configured specifically for customers’ network needs.

WatchGuard Products
WatchGuard Products

Layers of protection

We need Unified Threat Management for modern threats and layered protection. My job is offering the best solutions for keeping your business continuity protected.

Call me and let’s replace your router with a firewall

Want more information? Give me a call. I’m always happy to help. 972.571.4808

The Unspoken Hero or Silent Killer of your Business

In our busy internet influenced life we often don’t think too much about how being without our electronic stuff would be. Because of a recent electrical storm, I didn’t think too much about it. Until I thought about a nearby restaurant and wondered if they had a particular item on the menu, I immediately grabbed my tablet, turned it on, then it hit me, the power is out and there is no internet (duh!). Imagine this same scenario but this time we need to send an important document, a powerpoint presentation, or even a contract. But, instead of just the electricity being down we’re permanently down because our computers drive has just crashed.

The silent killer is definitely the outage, and not having access to our data. We depend on it, and it would destroy our business without it. Even for a short time I couldn’t last long without the internet.

Most of the time being a computer consultant I go about doing my regular tasks. These tasks are unseen by customers and occur on an ongoing basis, its just part of the job to spend so much time working with backups. Recently with my new “Managed Service” offering I changed my strategy because of the difference between a consultant that is called when things just break, and a true “Managed Service” provider.

There are several factors to consider when creating a good backup plan. What kind of business is involved? How long could this customer be without their files? How many days could they gap if they lost part of their information? If a ransomware attack occurred how are the backups stored? What if a tornado landed?

Computer Hardware

Certainly, the list can go on, but, taking the most important ones and developing the plan is what a good consultant and a “Managed Service” provider do. I just started implementing mock ransomware attacks on my managed service clients as an ongoing test to make 100% sure they are ready. Have concerns that when your network crashes you’re ready? Give me a call, I’ll be happy to offer a 68 point network review at no cost. In the Dallas / Ft. Worth area call 972-571-4808.

Time face
What was your time?

Should you want to see how long you could go without your network or internet connection, turn off or unplug your electronic devices and see how much time it takes you before you reach for one.

 

 

Computer Doesn’t Work Right After Adobe Update! What Gives!!

This is about the most exasperating problem that causes many of my customers problems. What happens is during an Adobe download or update (Acrobat (reader), Flash Player, and others) there is an additional download option to also install additional software. Sometimes it’s Google Chrome, sometimes it’s McAfee Security Scan Plus, and sometimes it’s both.

Yeah, so what’s the big deal?

Well, as you install software on your computer, you will somtimes receive a popup that the certain software requires that you allow it through your computers firewall. It will popup a box similar to the following…So, you click “Allow Access” and now that software can freely access any web-enabled features that it needs. Keep in mind, this could be any software on your computer that you have given special access to.

Here’s the deal…

By allowing (by default I might add) the download and install of “McAfee Security Scan Plus” it contains a firewall, and it doesn’t look at your current firewall settings, it just installs itself in front of it, with its “minimal” allowed configuration. What this does is disable many previous installed applications, and even your network, email, and many other programs.

Things just stop working

Yes they will. Don’t misunderstand, we need protection on our computers, and I think the goal of software vendors allowing other products to be downloaded with their updates is an effort for not only additional revenue, but help users safety. As an average computer user, we don’t see the unexpected consequences from what appears an innocent task, after all you just want your software updated.

What can I do, how can I fix it?

The most important thing you can do is pay attention to what your downloading. We often click “License agreements” and “Privacy polices” and honestly never read there 50 page content. Don’t assume that just because its a big company that they are looking out for your best interest. If you just did a software update and things are not working correctly check your firewall settings, check for any software installed that you didnt expect or don’t know about.

I’m here to help

If you are in the Dallas / Ft. Worth area, call me at 972.571.4808, I offer a $75.00 flat rate computer check-up.