My Notebook Won’t Connect to My New N750 Linksys Router or When You’re Not Holding All The Aces Your Holding The Bag

Holding All the Aces
My ever faithful US Robotics Router has been acting very intermittent lately, so it was time to replace it. After all, the servers that sit behind it run this site and some others and we can’t have those down. So, with a little research I ended up with a Linksys N750 (EA3500) router. Configuring the basic router functions went pretty easily, it did take a while to find where to input the virtual settings so the servers would get pass thru on the correct ports. But, all in all it went pretty well and those functions wouldn’t be used by a typical household.

UNTIL…. I went to configure my notebook to connect to the wireless part of the router.

Holding the Bag
After using the settings that came with the router for wireless access, my notebook asked for the pass code (as normal), I supplied it, but, unfortunately it wouldn’t connect. I thought it must be in that new fangled WPA2/WPA Mixed setting. After all it’s too simple to just supply the wireless password and everything would work right? right! After all the usual computer consulting trouble shooting, I changed the settings to the old standard WEP, still no dice. Linksys support website said to attempt the connection put in the password and you’ll connect, then asked “Was this information helpful?”.  But what if that doesn’t work? What now?

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This is where we have to think small, and start methodically. Here’s what to do:

  1. Unplug the Linksys Router, wait about 20 seconds and plug it back in. Wait for it to boot up completely.
  2. Restart the device (in my case my notebook) and attempt the connection.
  3. It Worked.

Amazing how much, just resetting clears the confusion in a device sometimes. So, next time before you make the call, check the connections, power down the devices and try one last time. BTW, there is an order to starting network devices and each one should be completely up before you move on to the next one, and they are: Modem, Router, Switch, Computer.

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Windows 10 – Let it All Hang Out – Big Brother

I recently got a new notebook that came pre-installed with Windows 10. I had heard that the new Windows 10 operating system included a lot of features that communicate my personal information to Microsoft, and when the installation screen came up to setup using “Express Settings” DON’T DO IT! Instead select “CUSTOM INSTALL”.

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After you select Custom, you’ll see the following page:

Make sure you read each item and select your appropriate response. I bet you’ll be surprised as I was about what information they use and collect. You’ll be glad you didn’t just select “Express settings”.

Here is Custom Settings Screen 2:

Once again, find your appropriate response to each question.

Depending on your answers there is one other setting you might want to also change (after setup is complete). If you decided to not “Send error and diagnostic information,” you really only turned it down from “Full” to “Enhanced.” To really reduce the amount of information sent to Microsoft, you need to go to the Start menu, select Settings, choose Privacy from the list of settings, and then go to the Feedback and Diagnostics section:

Choose “Basic” and that will set the information Microsoft gets to a minimum.

Remember if you live in the Dallas / Ft. Worth Area and have software or hardware issues I come with 20 years of FREE experience and most issues are just $75.00 plus parts when you mention you saw my blog. So give me a call 972-571-4808.

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